Policies
Shipping:
Shipping is based on total weight of package and charged at check out. Ready to ship items will shipped within 2-4 Business Days. Packages shipped within the Unites States will ship USPS. Tracking numbers will be emailed to the email address provided at checkout.
Returns:
Returns on non-personalized items will be accepted within 7 days of delivery. If an item is scheduled to be picked up locally, you will have 7 days of notification item is available for pick-up. Team Gear is considered personalized gear. For Returned items at the buyer's choice, all fees will be deducted from return.
There will be no returns/exchanges on personalized items. Please make sure all details are clear at the time of check out for name spelling, monogram order(first LAST middle- or type out full name), thread color preferences, and font choices. If no choice is given at the time of check out, it will be stitched as example in photo of the item you are purchasing. There are times when the exact fabrics may no longer be available, if this is the case customer will be contacted with alternate choice.
ALL SALE and CLEARANCE items are FINAL SALE. No returns or exchanges will be accepted on these items.